Professional ABA therapist with child on the Autism spectrum

Get Started!

“I had almost given up on getting better after getting treated by different facilities and seeing no results until one of my friends recommended the Philadelphia Mental Health Center. I am blessed to find this place, I swear I was on the verge of suicide if I wouldn't have found this place. They gave me a reason to live. Thank you. God bless.”

Kim S.

“Very caring staff. The therapists over here are very friendly. Also, the environment is very peaceful for treatment.”

Karolyn F.

Take the next step with us

So, how do I get myself or my child started?

Getting started is just a mouse click (or phone call) away! Simply click HERE to fill out and submit an “intake” form, which is a request for services.

Or you can call our Intake Specialist at 215-735-9379, ext. 2 and give us your name, phone number, zip code, client’’s date of birth and the reason why you are requesting an evaluation. If this is a true emergency and you need immediate attention please dial 911 or go to your nearest emergency room.

Regardless of how you reach us, your concerns are very important to us and we thank you for contacting us and for your patience while awaiting the next step. This next step involves an initial phone interview which typically occurs within one and two business days.

During this initial phone interview, we will ask you for the client’s Social Security Number and insurance information (for both your child and the primary policy holder), which includes Medical Assistance and/or private insurance, if applicable. At this time we will also schedule an initial in-person visit. In preparation for this office visit, please bring copies of all previous assessments (e.g., school records, medical reports, psychological or psychiatric evaluations) and contact information for your current family doctor.

Frequently Asked Questions (FAQs)

What will my first appointment be like?

At your first appointment, you will meet with a clinician who specializes in assessing children, who will complete a comprehensive evaluation to determine your or your child’s needs and explain how we can help.

Does PMHC accept my insurance?

PMHC accepts many types of insurance. If you are not sure, please call and ask for our finance department, where one of our reimbursement specialists can answer your questions about coverage, copays, coinsurance, out-of-network payments, and flat-fee payments. Below are some of the insurances we accept.

Philadelphia and Bucks County Medicaid

Medicare

Blue Cross/Blue Shield

Highmark

Aetna

Amerihealth HMO & PPO

CBH

Cigna Behavioral Health

Cigna HealthSpring

IBC Personal Choice/CHIP

Keystone HMO/First

Health Partners

Quest Behavioral Health

Innovage

Allwell PA/WellCare

Horizon Blueshield

What if I don’t have insurance? How do I get health insurance?

Our reimbursement specialists and service specialists can assist you with the application process, or, if you prefer, arrange for a payment plan so that you or your child can begin receiving services as soon as possible.

How do I find what services are for me?

You and/or your child will participate in a comprehensive evaluation that will determine the best services for your family. At Philadelphia Mental Health Center, we believe that the family is an integral part of the treatment planning process!

What is a Comprehensive Biopsychosocial Evaluation?

After the initial phone interview and intake meeting with our therapist, we may schedule a Comprehensive Biopsychosocial Evaluation (CBE) for children with varied diagnoses. The CBE is conducted by a child psychologist and may include an appointment with our child psychiatrist. During this evaluation, we gather a comprehensive medical and family history and complete an interview and interactive play session. Some psychological tests will be performed as appropriate to your child.

Through this evaluation, our psychologists are able to determine an individual’s diagnosis and will discuss what this means for your child and your family. The family will participate with the psychologist in developing an intervention plan and will receive a diagnosis along with the appropriate recommendations. This plan may include not only treatment for your child at our center, but also supportive outpatient therapy and programming for family members, support in your home or in school, and referrals to specialist physicians and other agencies.

Admissions, the provision of services, and referrals of clients shall be made with careful consideration given one’s race, color, religious creed, disability, ancestry, national origin (included limited English proficiency), age, or sex. Program services shall be made accessible to eligible persons with disabilities through the most practical and economically feasible methods available. These methods include, but are not limited to, equipment redesign, the provision of aides, and the use of alternative service delivery locations. Structural modifications shall be considered only as a last resort among available methods.

Book a Self-Pay Online Appointment

Self-pay services are available for therapy and psychiatry and require that you book an online appointment (use the intake link below) and make a small deposit of $50 to confirm your telehealth or in person appointment for your Assessment. Or call our Intake Specialist at 215-735-9379 ext. 2, to schedule a time today, and mention that you are interested in self-pay services, meaning it won’t be covered by your insurance. We will give you a bill to submit to your insurance for reimbursement if you request this. Full payment must be made at time of the service.

Intake Form - Request Services

Contact us by calling 215-735-9379, extension 2 or email us at intake@pmhccares.org.
Our Intake Manager will get back to you within 3 business days.